Customer Service

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Customer Service

We’re Not Satisfied Unless You’re Satisfied

60-Day Money Back Guarantee*

If at any time you are not 100% satisfied with the quality of your Renew Life Probiotic purchase, we want to know. To request a product price refund on a participating product within 60 days of your purchase date, simply contact us by one of the following methods:

Phone: Call 1-800-485-0960 Monday-Friday between 9:00 a.m. and 5:00 p.m. ET to speak to a customer service representative.

Email:  Select “something you dislike,” from the form below,  provide the required information, and submit the email.

* Offer valid in Canada. Must be actual purchaser of one of the participating products listed here. Allow 6-8 weeks following receipt of all required documentation for delivery of refund check. Offer cannot be combined with any other offer, gift card, rebate or discount card. Each refund is limited to the actual purchase price paid (minus any discounts or coupons applied) up to a maximum of CDN $72.99, and excludes taxes, shipping, handling or any other charges incurred at the time of purchase. Only original UPCs and receipts will be accepted. UPCs or receipts obtained through unauthorized means or illegitimate channels will be void. UPCs and receipts cannot be sold, traded, auctioned or bartered; all of which will be void. Duplicate requests and requests from resellers, retailers, dealers/distributors, their employees or warehouse facilities, groups, clubs, or organizations will be void. Refund checks returned as undeliverable will be void. Limit 2 refund requests per household; each request must be for a different participating product. Keep a copy of all documentation, as proof of submission is not proof of receipt. Offer is void where taxed, prohibited or restricted by law. Fraudulent submission could result in prosecution, under mail fraud rules and regulations and other applicable rules and regulations. The Clorox Company reserves the right to modify or cancel the refund offer at any time.

Our goal at Renew Life is to help you feel happy and comfortable. If you have a question about general digestive health, our products, or would like to share a comment, just reach out – we’re here for you!

Please fill out the form below.

Mailing Address

Renew Life Canada
150 Biscayne Crescent
Brampton, ON L6W 4V3

Phone: (800) 485-0960
Fax: (800) 897-0143

Product Inquiries: Ext 3
Wholesale Accounts: Ext 1